NoteVault — Account and Data Deletion

You can request deletion of your NoteVault account and associated data even if you no longer have the app.

Delete through the app

Open NoteVault, go to Profile, select Delete account, read the confirmation and confirm deletion.

Request deletion without the app

Email http.ccare@gmail.com with the subject “NoteVault account deletion request”. Include the email used for your Google or Apple sign-in (including an Apple private relay address if applicable). If you used guest access, include any Firebase user identifier you have and the approximate date and time of a scan so we can try to locate the records. Do not send passwords, verification codes or payment card information. We may need to verify that you own the account before deleting it. Guest records may not be identifiable after access to the installation is lost.

What is deleted

Account deletion removes the Firebase Authentication account and associated scan-operation records, usage quotas, Premium-access records and purchase-token bindings held by our service. Photos submitted for identification are processed in memory and are not stored by our service.

Your saved collection is stored on your device. Delete saved notes in the app, or clear the app's data to remove local files. Your own device backups and records held independently by service providers are subject to those providers' controls and retention policies. Global service counters that are not linked to your account are retained.

Subscriptions

Deleting your account does not cancel a subscription. Cancel any active subscription in Google Play or App Store subscription settings separately.

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